Shipping & Delivery

PLEASE NOTE: Our suppliers are experiencing heavy backlogs during this month (Feb 2018).  This may cause shipping to be delayed by 10-14 days on top of the timeframe noted below.  Please keep this in mind before ordering.  Thank you.

Our store ships to more than 200 countries and you can enjoy free shipping on all items sold on casesspace.com

Estimated Delivery Time is 7-30 business days.

Note: The delivery time mentioned above does not include order processing time that usually varies from 1 to 3 days.

Different items have their own processing times, which is beyond our control. But what we can do is try to make sure you receive your items as soon as possible.

The following should be taken into consideration regarding shipping times:

1. Weight and dimensions of a package
2. Place of Dispatch
3. Destination
4. Freight

When will you receive your ordered items?

Excluding force majeure (bad weather, strikes, wars etc.), the following 3 factors should be taken into consideration.

1) Shipping Method: Delivery time varies with shipping methods. For example, DHL takes 2-4 business days while EMS takes 3-8 business days.

2) Time in transit varies depending on where you are located and where your package is coming from.

3) Customs.

It is clear that all shipments being sent to and from a country or region must clear customs first. That is usually the obligation of customers. Different countries have different tax rules on the imported goods. Therefore, it will be better if you know your country’s customs policies before your order in case of any issues.

There are some responsibilities you should know about if something unexpected happens.

If the items are detained by Customs after the shipment left the seller’s country, the buyer is responsible for clearance of the detained items.

It is the buyer’s responsibility for any custom duty fees that may be charged upon delivery.

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